Privacy Policy
Last updated: 10-12-2025
This Privacy Policy describes how Ingenium Quest (“we”, “us”, “our”) collects, uses, stores, and discloses information when you visit and use our website (ingenium.quest / ingeniumquest.com), enroll in courses, or otherwise use our services. By using our Services, you consent to the practices described here.
1. What data we collect
1.1 Information you provide
We collect personal data that you provide when you:
- Register / create an account (name, email address, password, contact details). ingenium.quest+1
- Enroll in a course — this may include payment details (handled via payment gateway), billing/contact information, and other required registration information. ingenium.quest+1
- Use site features (e.g., “Add to cart”, purchase, checkout). ingenium.quest+1
1.2 Automatically collected information (“Usage Data”)
When you visit or interact with our site, we may automatically collect certain technical and usage data, such as:
- IP address, browser type and version, device type, operating system.
- Pages visited, time and date of visits, time spent, actions performed on the site.
- Cookies and similar tracking technologies, for login/authentication, site functionality, remembering preferences, session management, and analytics.
1.3 Information from social login / third-party services
If you choose to sign up or log in using third-party social accounts (for example — as is offered via “Sign in with Google / Facebook / LinkedIn” on the site) — we may receive certain data from the social platform, e.g. name, email address, profile details made available by that service. ingenium.quest+1
2. How we use your data
We use the data we collect for the following purposes:
- To create and manage your user account, and provide you access to course content.
- To process course enrollments, payments, and subscriptions.
- To communicate with you regarding your account, courses, support, updates, and other relevant notifications.
- To enable website functionality: authentication, cart & checkout, login, session management, and other features.
- To improve and optimize our Services — understand user behaviour, troubleshoot issues, monitor and analyze site usage.
- To personalize your experience (e.g. remembering preferences, login state).
- To comply with legal and regulatory obligations, or respond to lawful requests.
3. Data Storage and Retention
- We store your personal information for as long as necessary to provide the Services, fulfill contractual obligations (e.g. providing purchased courses), and for legitimate business purposes such as customer support, accounting, and security.
- If you request deletion or account cancellation, we will delete your personal data — except data we are legally obligated to retain (for example, for tax or payment compliance).
- Usage data may be stored for analysis and auditing for a shorter duration (or as per our internal data-retention policy).
4. Cookies and Tracking Technologies
We use cookies and similar technologies (session cookies, persistent cookies, tracking scripts, web beacons) to:
- Authenticate users and manage sessions.
- Remember user preferences (e.g. login status, language, cart).
- Provide core site functionality that depends on cookies.
- Perform site analytics to improve content, user experience, and detect fraud/abuse.
If you disable cookies or reject non-essential cookies, parts of our website or services may not function properly (e.g. login, course access, cart).
5. Sharing and Disclosure of Your Information
We may share your personal data in the following circumstances:
- With third-party service providers (payment gateways, hosting, analytics, email, etc.) who help us operate the site, process payments, deliver course content, send communications, and maintain the platform — always under confidentiality obligations.
- With your consent (for example, when you choose to share information through social login, or other explicit permission-driven sharing).
- If required by law, legal process, or to respond to lawful requests from public authorities.
- In connection with business transfers (e.g., if we merge or sell the company or assets), in which case we will notify users before any personal data is transferred.
We will not sell or rent your personal information to third parties for marketing or other purposes.
6. Your Rights & Choices
Depending on your jurisdiction, you have certain rights regarding your personal data:
- Right to access your data — request a copy of data we hold about you.
- Right to correct or update your data, if inaccurate or incomplete.
- Right to request deletion or account deactivation.
- Right to withdraw consent (where consent is the legal basis for processing).
- Right to opt out of non-essential cookies or marketing communications.
To exercise any rights, please contact us at: [email protected] (or our official support email) — mention “Privacy/Data Request” in subject.
7. Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, improper disclosure, alteration, or destruction.
However, no internet transmission or method of electronic storage is entirely secure — so while we strive to protect your data, we cannot guarantee absolute security.
8. Children’s Privacy
Our Services are not directed to individuals under 13 years of age. If we learn or become aware that we have collected personal data from anyone under 13 without parental consent, we will delete that data promptly.
If you believe we may have collected data from a minor, please contact us to report and request deletion.
9. Links to Third-Party Sites / Services
Our site may include links to external websites or third-party services (for payment, social login, content hosting) which have their own privacy policies. We are not responsible for their practices. We encourage you to review their privacy policies before using them.
10. International Data Transfers
Your data may be transferred to, stored, and processed in servers located outside your country (for example, if third-party service providers are located in other countries). By using our Services, you consent to such transfers. We will take reasonable steps to ensure that your data remains protected.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date. Your continued use of the Service after changes indicates acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us at:
Email: [email protected]